Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, payment information, and study progress data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Information Sharing

We do not share your personal information with third parties except as described in this policy. We may share information with service providers who perform services on our behalf, such as payment processing and data analytics.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

You may access, update, or delete your account information at any time by logging into your account settings. You may also contact us to request access to, correction of, or deletion of any personal information.

6. Cookies and Tracking

We use a limited set of cookies and tracking technologies. Here is exactly what runs on our site and when:

• Supabase Auth Cookies (functional, always set) — These cookies maintain your login session. They are strictly necessary for the service to function and cannot be disabled.
• Vercel Analytics (cookie-free, always active) — We use Vercel Analytics and Speed Insights to measure page views and Core Web Vitals (page load performance). This service does not use cookies, does not collect personal data, and is fully GDPR-compliant without consent.
• Google Analytics 4 (optional, requires consent) — If you accept analytics cookies via our cookie banner, we load Google Analytics 4 to understand how visitors interact with our marketing pages. GA4 sets cookies including _ga and _ga_* (expire after 2 years). You can opt out at any time by clearing your browser cookies or using the Google Analytics Opt-out Browser Add-on. If you decline cookies, GA4 is never loaded.

7. Third-Party Services

We use the following third-party services to operate PrepAscend. Each provider processes data only as needed to deliver its specific function:

• Supabase — Database hosting, user authentication, and data storage.
• Stripe — Payment processing. We never see or store your full card details.
• Vercel — Website hosting, edge delivery, and cookie-free analytics.
• Google — Analytics (with consent) and AI model provider (Gemini, for the AI Coach feature).

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: